30 Day Money-back Guarantee
When dealing with sensitive skin and allergic reactions, especially with your children, it’s understandable you may be hesitant to try yet another product, when you’ve been let down so many times before.
It’s the whole reason Green Foot Mama exists and why we only use all natural ingredients that are good for your skin, and the planet.
Because our holistic multi-use balms are made to be effective but gentle on even the most sensitive skin, we invite you to try our balms risk-free. If you experience any skin reaction or irritation from use of one of our products, you can simply return it to us within 30 days for a full refund.
What to do
If you experience a reaction and wish to return your product under the terms of the guarantee:
- email us at email@example.com with details of the skin reaction and evidence (photos, doctors report), along with your original order number within 30 days of receiving your product
- we will provide you with a return processing number and an address to return the product
- you need to return the product to us, and send us the shipment tracking number within 7 days of receiving the return processing number and address. You are responsible for the cost of the return
- We will issue your refund, via your original payment method, once we have received the returned product(s)
The 30 day money back guarantee only applies to purchases made from greenfootmama.com.