Have a question about GREEN FOOT MAMA or our organic multi-use moisturising balms? Let us know at [email protected]. We love to hear from you!
What is a balm?
The Oxford English Dictionary defines balm as a ‘fragrant cream or liquid used to heal or soothe the skin’ and ‘something that has a soothing or restorative effect’. All GREEN FOOT MAMA balms are made from a carefully selected blend of essential oils and Australian native botanicals in a base of pure organic coconut oil, shea butter and natural beeswax to soothe, nourish and protect your skin. They smell divine and restore the skin by sealing in moisture and preventing evaporation from the skin.
ARE your balms SAFE TO USE DURING PREGNANCY and breastfeeding?
Absolutely. Our Organic Skin was created especially for use by expectant and new mamas and their babies.
Each of our products are safe to use due to the 1% essential oil dilution of each individual oil. We suggest trying a patch test before using new products for the first time, as pregnancy can increase sensitivity to some ingredients.
ARE YOUR balms SAFE FOR BABIES AND CHILDREN?
Definitely. GREEN FOOT MAMA range was created with our own small children in mind. Our ingredients are of the highest quality and our products contain no harmful ingredients whatsoever. None of our products need to be washed from the skin, and all formulations are 100% safe if contact with eyes or mouth occurs.
I AM PRONE TO ALLERGIES AND REACTIONS, AND ALSO GET ECZEMA. WILL YOUR PRODUCTS HELP ME?
We receive many testimonials from happy customers saying our products have improved their skin conditions. We are proud to say that no matter what skin type or condition, due to the nature of our formulation and ingredients, our products are safe to use and have been made with each ingredients’ lowest-allergenic form possible.
If you are prone to reactions and have sensitive skin, we recommend you try a patch test when trying any new product for the first time. We list all product ingredients that are present (>1%) however if you are unsure, please contact us directly and we can assist.
DO your balms CONTAIN PRESERVATIVES?
In Australia, no product is considered safe for use or sale without a preservative system in place. Our carefully selected preservative is organic, and plant based. It is one of the only preservatives approved by the Australian Certified Organic standards and used to 1% dilution in all of our formulations.
HOW LONG DO your balms LAST?
Our products have a shelf life of 2 years unopened. We recommend using your product within 6 months of opening.
My balm has hardened and gone grainy. Is it still okay to use?⠀
Yes. The hardening of the product is the response to the cooler weather. Because our balms contain no toxic or plastic fillers, they naturally expand in warmer weather and contract in cooler conditions. Once the temperature increases, the balm will return to its softer more pliable state and not split or separate in the process.
To soften, place your jar in a warm place such as your bathroom, or warm between your hands before using.
IS YOUR PACKAGING ECO-FRIENDLY? WHY DON’T YOU USE GLASS?
Yes it is. Our jars and all components are made from PET fully recyclable plastic. Glass is prohibited on the beaches in our part of the world. You can read more about our product packaging here. With regard to our shipping packaging, we keep it to a minimum and only use recyclable materials.
IS GREEN FOOT MAMA AUSTRALIAN MADE AND OWNED?
Absolutely! We are a family business located in the beautiful Byron Bay region. Our products were invented here, are made here and we plan to stay here!
IS ORGANIC SUN A SUNSCREEN?
Our Organic Sun balm is a deeply nourishing moisturiser containing 30% nanoparticle-free natural zinc oxide. It is tested and rated as SPF15, which means you can stay out in the sun 15x longer than without sun protection.
Although many of our happy customers use Organic Sun as a sunscreen and enjoy the results, we operate within Cosmetic Goods of Australia guidelines and recommend our Organic Sun as a SPF 15 moisturiser which protects against both UVA and UVB rays. Organic Sun is also great for soothing sunburn.